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Shure MXA920 Successfully Passes Through the Frost & Sullivan Analyst Gauntlet

Continuing changes in workplace habits are driving demand for products that can be efficiently installed into any space and offer easy compatibility with 3rd party IT solutions. Traditional large conference spaces require greater flexibility and traditional offices are being reconfigured to offer a wider range of meeting, collaboration, break-out and huddle rooms to accommodate the needs of modern workers. However, these new spaces still need to enable communications that offer excellent quality in terms of audio, visual and information technology. 

For end-users, simplified and intuitive technology is a baseline requirement for effective workplace collaboration and Shure has addressed this with the launch of the MXA920 Ceiling Array Microphone. Featuring Automatic Coverage technology, the array provides pre-configured audio capture with minimal set-up required.  This is an important benefit for integrators, AV and IT professionals because it dramatically reduces the time and cost of design and commission of each room.  But how well do these solutions really work?  Industry analysts, and video conferencing power users, Frost & Sullivan put the Shure MXA920 through their Analyst Gauntlet to find out.  In the Analyst Gauntlet, Frost & Sullivan uses an AV collaboration solution over a period and provides candid feedback based on their experiences as both a user and a system administrator.  

“easy-to-use Designer tool with automation capabilities for device software connection and data routing flows….. system is intuitive and significantly enhances the conferencing experience for in-room and remote participants…. receive better collaboration experiences” Frost & Sullivan Analyst Gauntlet


The Shure MXA920 combines Automatic Coverage™ technology which needs no configuration for basic room coverage, yet gives you precise control of audio capture  to meet specific requirements.  With next-generation array architecture for enhanced directional pickup and more natural speech, the MXA920 ceiling array microphone is easy to use and quick to deploy for AV conferencing, camera tracking, voice lift, or sound reinforcement.

For this evaluation, Frost & Sullivan assessed several Shure Microflex Ecosystem components: 

  • MXA920 ceiling array microphone noise and echo cancellation.
  • P300 digital signal processor
  • MXN5C networked loudspeaker
  • Windows 10 PC (bring your own device [BYOD] provided by end user)
  • 4-port PoE network switch (3rd party device)


Read Frost & Sullivan’s full evaluation to find out what they thought about the audio quality, flexibility, ease of installation, partner certification and compatibility of Shure MXA920 system. 

Ultimately, the Shure MXA920 System not only survived Frost & Sullivan’s Analyst Gauntlet, but proved that it will help to lower the bar to more rooms to become appropriately equipped to support modern conferencing; it will drive better collaboration experiences for meetings with distributed participants. 


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